89% of customers are more likely to make another purchase after a positive customer experience (Salesforce), and 93% of customers report being more likely to make additional purchases with a company who delivered excellent customer service (Hubspot).

Customer experience is important for coaches and...

Sales success is powered by the practice of positivity. It is a simple concept to understand, but not always easy to maintain when confronted with daily stressors. Research teaches us that positive thinking is the way in which we approach unpleasantness in a more productive manner. It is about expec...